Oversee daily operations, including handling incoming calls and providing customer service by helping clients identify suitable storage options. Ensure timely responses to missed calls, follow up with leads, and manage move-ins and move-outs. Execute lease agreements and conduct collection calls. Recognize and pursue opportunities to enhance business key performance indicators. Formulate and implement strategies to boost sales and optimize net operating income. Work closely with on-site teams, vendors, and capital expenditure projects.
Our goal is to deliver the highest quality service to all our customers.
Please NOTE that, due to the time difference, we cannot provide self-storage management services for properties situated in the Mountain and Pacific Time Zones.
We appreciate your understanding.
It is required to utilize StorEdge or Easy Storage Solutions (ESS) management software and its associated website. Please note that we are not associated with Storable, and an onboarding fee may be applicable. We are available to assist you throughout the entire onboarding process.
·Only credit card payments (no cash) accepted at facility.
Implement revenue management pricing practices by managing rates based on forecasted vacancy and demand and market value.
Competition market analysis reports of local competition shops for price comparison.
Manage in-place rates and rent increases.
Find additional ways to grow revenue. Tenant Insurance, Selling Inventory.
I will personally handle all of your calls, ensuring that customers receive the assurance of direct involvement in daily operations and a personalized experience. Should you prefer a call center, we can provide recommendations and assist you in the setup process.
Website and Google Business Profile Management
Advertise on search engines, and other online advertising platforms.
Manage Website.
Manage Business Google Profile
Social Media Management accounts.
We are competent in learning the state laws, regulations, and statutes to conduct lien sale auctions using Storage Treasures.
We offer onboarding services that feature tenant protection plans. With over 20 years of experience, we have established effective processes to ensure a seamless experience while optimizing your outcomes. Our objective is to enhance your revenue and occupancy rates while safeguarding both your customers and their financial interests.
Communication is available as often as needed with the property ownership so that all parties are aware of what is happening with the investment and to maintain accountability that improvement projects are moving forward on schedule.
If you are considering breaking into the self-storage industry and are looking for a long-term plan that works, let us help you get off to the right start to increase your chances of continuing success. Let us help you with all of the time-sensitive pre-opening tasks, so that nothing falls between the cracks. This includes helping adjust your unit mix, helping with the integrating your computer software and hardware, keypad and gate system, establishing a marketing plan, developing your rental agreements and forms, and establishing policies and procedures. Let us help you get your new self-storage facility off to a successful start.
We love our customers, so feel free to contact us with any questions or concerns.
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