REmote Self Storage Management Services

Investment

Simple, Transparent Management Pricing

Our monthly management fee is customized to fit your facility’s size, operational needs, and level of owner involvement. Because no two self-storage facilities are exactly alike, we provide a personalized proposal after a complimentary discovery call. We’ll learn about your facility, understand your goals, and recommend a management solution that makes sense for your business.

Your Management Fee Is Based On:

Number of Units
Current Occupancy
Facility Condition
Operational Needs
Level of Owner Involvement

No hidden fees. No call centers. No outsourcing.

Every facility receives hands-on management from experienced self-storage professionals—not a generic, one-size-fits-all service.

Schedule your complimentary consultation today to discuss your facility and receive a customized management proposal.

Full-Service Remote Management

Take the day-to-day operations off your plate while maintaining complete visibility into your facility.

Our full remote management service is designed to handle the customer experience, revenue management, collections, marketing, and operational oversight your facility needs to perform at its best.

Operations

We manage the customer experience from the first phone call through move-in and beyond.

Answer inbound calls and convert leads into rentals
Rent units and manage reservations
Coordinate move-ins and customer onboarding
Handle tenant communication and customer service
Provide ongoing account support

Revenue Growth

We focus on maximizing occupancy and revenue—not simply maintaining the status quo.

Rate management and pricing optimization
Market analysis and competitor tracking
Occupancy improvement strategies
Lead conversion and follow-up
Ongoing performance monitoring

Billing & Collections

Keep accounts current with consistent, professional billing and collection processes.

Payment processing and account support
Late notices and collection follow-up
Automated text and email communication
Lien process management
Auction coordination

Social Media & Visibility Management

Help your facility get found, generate more leads, and convert more prospects into customers.

Website updates
Google Business Profile Management
Lead generation support
Online presence management
Performance monitoring

Oversight & Operations Support

We work within your existing infrastructure to provide hands-on oversight without disrupting your operation.

Work directly within your existing systems
Coordinate maintenance and vendors
Monitor facility performance
Provide regular reporting and accountability
Manage day-to-day operational needs
Integrate with your existing management software

Management Software

We currently support:

Edge
Easy Storage Solutions
Tenant Inc. Hummingbird

We’re also open to working with:

Cubby
Unit Trac
6Storage
SiteLink
Monument

If you use a different platform, let’s talk. We’re committed to finding a solution that works with your existing operation.

A Better Customer Experience. A More Hands-On Approach.

Your customers deserve to speak with an experienced storage professional—not a call center representative reading from a script.

With our management service, your customers have direct access to an experienced storage operator who understands the business and can help them get the answers they need.

Direct customer communication with an experienced storage operator
No call centers
No outsourcing
Unlimited inbound call handling
Reservation booking and lead follow-up
Rental processing and customer onboarding
Payment handling and account support
Automated collections via text and email

Seamless Integration with Your Existing Systems

Switching management companies shouldn’t mean reinventing your entire operation.

We work directly within your existing management software and processes, allowing us to take over the day-to-day management of your facility with minimal disruption.

Supported Platforms

Edge · Easy Storage Solutions · Tenant Inc. · Hummingbird

We are also open to working with Cubby, Unit Trac, 6Storage, SiteLink, and Monument.

Have a different system? Let’s talk.

Who We Work Best With

Our management approach is built for owners who want professional oversight without losing the personal touch.

We’re a great fit for:

Independent Self-Storage Owners
Family-Owned Facilities
Small to Mid-Size Portfolios
New Construction & Lease-Up Facilities
Owners Seeking a Personal Management Partner

Personal Management. Professional Results.

You shouldn’t have to choose between being hands-off and losing control of your facility.

We provide the operational support, customer service, revenue management, and accountability you need—while keeping you informed and involved at the level you choose.

Ready to see what hands-on remote management could look like for your facility?

SERVICES

Manage the day-to-day operations

We specialize in managing the day-to-day operations of unattended and automated self-storage facilities, ensuring smooth and efficient performance without the need for full-time, on-site staff.

Our services include:

Full operational oversight and daily facility management
Recruiting, training, and supervising reliable boots-on-the-ground personnel
Equipping proven strategies to increase rentals, optimize pricing, and boost revenue
Coordinating with vendors for ongoing maintenance.

Rate and Revenue Management

Develop and manage pricing strategies to optimize street rates
Create and adjust promotions based on real-time supply and demand
Maximize revenue through strategic rate increases and forecast-based pricing
Monitor local competitors for pricing comparisons
Manage in-place rates and implement timely rent increases
Identify additional revenue opportunities, including tenant insurance sales

Phone Support

I personally handle all incoming and outgoing calls, including past-due follow-ups, giving your customers a direct, personalized experience—no call centers involved.

My responsibilities include:

Renting units and taking payments
Managing customer service issues (escalating to the owner when needed)
Handling the past-due and overlock process
Upselling tenant insurance
Overseeing on-site maintenance (cleaning, sitework, lock cuts, overlocks)
If you prefer a call center, I can recommend one and help

Website and Google Business Profile Management

We provide comprehensive digital marketing services to increase your facility’s online visibility and drive traffic, including:

Advertising on search engines and online platforms
Managing and updating your website
Maintaining and optimizing your Google Business Profile
Social media account management and content planning

Lien Auction Process/Evictions

We handle the full past-due process, including processing delinquent accounts (with owner or staff support if needed), cutting locks, and preparing units for auction. We set up and manage online auctions through Storage Treasures, handle all buyer interactions and payments, and ensure compliance with state laws and regulations related to lien sales.

Tenant Insurance Onboarding

We assist facilities with implementing tenant protection programs that provide value to tenants while creating an additional revenue stream for owners. With over 20 years of industry experience, we ensure a smooth onboarding process, strong participation rates, and seamless integration into your facility's operations.