SERVICES
Manage the day-to-day operations
We specialize in managing the day-to-day operations of unattended and automated self-storage facilities, ensuring smooth and efficient performance without the need for full-time, on-site staff.
Our services include:
- Full operational oversight and daily facility management
- Recruiting, training, and supervising reliable boots-on-the-ground personnel
- Equipping proven strategies to increase rentals, optimize pricing, and boost revenue
- Coordinating with vendors for ongoing maintenance.
Rate and Revenue Management
- Develop and manage pricing strategies to optimize street rates
- Create and adjust promotions based on real-time supply and demand
- Maximize revenue through strategic rate increases and forecast-based pricing
- Monitor local competitors for pricing comparisons
- Manage in-place rates and implement timely rent increases
- Identify additional revenue opportunities, including tenant insurance sales
Phones
I personally handle all incoming and outgoing calls, including past-due follow-ups, giving your customers a direct, personalized experience—no call centers involved.
My responsibilities include:
- Renting units and taking payments
- Managing customer service issues (escalating to the owner when needed)
- Handling the past-due and overlock process
- Upselling tenant insurance
- Overseeing on-site maintenance (cleaning, sitework, lock cuts, overlocks)
- If you prefer a call center, I can recommend one and help
Website and Google Business Profile Management
We provide comprehensive digital marketing services to increase your facility’s online visibility and drive traffic, including:
- Advertising on search engines and online platforms
- Managing and updating your website
- Maintaining and optimizing your Google Business Profile
- Social media account management and content planning
Lien Auction Process/Evictions
We handle the full past-due process, including processing delinquent accounts (with owner or staff support if needed), cutting locks, and preparing units for auction. We set up and manage online auctions through Storage Treasures, handle all buyer interactions and payments, and ensure compliance with state laws and regulations related to lien sales.
Tenant Insurance Onboarding
We offer onboarding services with tenant protection plans. With more than 20 years of experience, we have proven processes to make all go as smooth as possible; while maximizing your results, The goal is to grow your revenue and occupancy while also protecting your customer revenue and occupancy while also protecting your customers.
Why owners choose us? Levari SSM recognizes the individuality of each storage facility, acknowledging that every property possesses its own distinct market, demographic, and character. Our approach to management with owners is adaptable, allowing them to engage in daily operations to the extent they prefer. We can offer owners comprehensive details or a concise summary of essential information as needed. Collaboratively, we implement our established strategies into your business to achieve exceptional outcomes. Partnering with Levari SSM empowers self-storage owners to protect and grow their ROI (return on investment) through strategic, data-driven management and a proactive approach to revenue optimization.
